Going to networking events is tough. It's really awkward to walk into an association meeting, trade show or after-hours event when you don't know a soul who is there. Everyone else seems to be engaged in discussions with long-lost buddies and there you stand, desperately looking around for even one friendly face.
While some of you may blossom in situations like this, for many of us it's a real effort to be there. Perhaps torture would be a better word. But if your prospective customers are in attendance, being a wallflower just isn't going to do it. You have to face into your fears and initiate a conversation.
My friend Bob Burg, author of the bestselling book Endless Referrals, recommends these questions to establish great rapport with someone you've just met:
- How did you get your start in the ___ business?
People like to be the movie of the week in someone else's mind. Let them share their story with you while you actively listen.
- What do you enjoy most about your professions?
This question elicits a positive response and good feelings.
- What separates you and your company from the competition?
This question gives them permission to brag about their business.
- What advice would you give someone just starting in this business?
This question makes them feel superior and allows them to do some mentoring. - What one thing would you do with your business if you knew that you could not fail?
This question allows your friend to fantasize and they will be thankful that you cared enough to ask. - What significant changes have you seen take place in your profession through the years?
Asking people who are a little bit more mature in years can be perfect because it allows them to reminisce about the good old days. - What do you see as the coming trends in the ___ business?
This is a speculation question and positions them as an expert in their industry, which makes them feel important. - What was the strangest or funniest incident you've experienced in your business?
People love to share war stories, but don't usually get a chance to tell anyone about their experiences.
- What ways have you found to be the most effective for promoting your business?
This question, again, elicits a positive reaction and also gives you an opportunity to see how they think. - What one sentence would you like people to use in describing the way you do business?
You are allowing them to give themselves a compliment. Who doesn't like compliments?
According to Bob, the one key question that sets you apart from everyone else is, "How can I know if someone I'm talking to would be a good prospect for you?" He says to ask it ONLY after you've been talking for awhile and established some rapport.
You'll never have enough time to ask all of them; two to three are more than enough to get a conversation going. Now you can say goodbye to your tongue-tied problem forever.
For more info on networking, check out Bob's website.








I often start with a question about competition.
"Is competition tough also in xyz industry?"
(Competition is always tough)
I find discussing a third party a non-threatening opening.
Great posts both here and at SalesTrainingCamp!
Posted by: K | July 29, 2006 at 12:31 PM
Hello. Posterity is as likely to be wrong as anyone else.
I am from Mozambique and learning to write in English, tell me right I wrote the following sentence: "There are three basic types of fleas, including cat fleas, dog fleas and human fleas.Flea shampoo not dip you don need anything fancy or expensive."
THX 8-), Josh.
Posted by: Ula | June 30, 2009 at 01:11 PM